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1901 Shiloh, Hawaii 81063

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Frequently Asked Questions

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  • Frequently Asked Questions

We offer a wide variety of tiles, including ceramic, porcelain, and mosaic, as well as bathroom accessories such as sinks, faucets, and shower fixtures.

Yes, we offer customization options for many of our products to meet your specific design and functional requirements.

Our minimum order quantity varies depending on the product. Please contact us for details on specific items.

Yes, we can provide samples for your evaluation before you place a bulk order.

We conduct rigorous quality checks and testing procedures to ensure all products meet international standards for durability, functionality, and aesthetics.

We can discuss flexible options based on your order size and requirements.

The lead time varies based on the product and order size, but we aim to deliver orders within [insert lead time range] from the date of confirmation.

Yes, we provide comprehensive logistics services, including international shipping and customs clearance, to ensure a hassle-free delivery process.

Yes, we can assist with all necessary import documentation to ensure a smooth and compliant transaction.

Yes, we provide after-sales support to address any issues or concerns you may have with our products.

Our return and refund policy allows for returns and refunds under certain conditions. Please refer to our policy page or contact us for detailed information.

Once your order is shipped, we will provide a tracking number so you can monitor its progress until delivery.

Our commitment to quality, customization options, and efficient logistics set us apart from other suppliers, ensuring you receive the best products and services.

Yes, we offer bulk discounts for large orders. Please contact our sales team for more information on pricing and discounts.

You can contact our customer service team via phone, email, or the contact form on our website. We are always ready to assist you with any inquiries or concerns.

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